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Frequently Asked

Find answers to common questions

Frequently asked questions

#1 About Electric Cycle

1) What is an electric cycle?

Electric cycles have a battery that powers a motor. You can choose how you ride:

  • Use only the motor: No pedalling required, just twist the throttle and go!

  • Combine motor and pedalling: Get a little boost from the motor when you need it, and pedal when you want.

  • Just pedal: It works just like a regular bike, but with the option for some extra power when you want it.

2) What’s the best feature of an e-cycle?

That depends on what you're looking for!

  • Pedelec (pedal-assist): This mode gives you a natural riding experience with a boost from the motor when you pedal.

  • Throttle: This mode allows you to control the speed with a twist of the throttle, no pedalling is required. It's perfect for.

3) How does an e-cycle fit into my life?

E-cycles can be a perfect fit for your busy life! Think about how you get around:

  • Daily commutes: Most commutes are under 15km, making e-cycles a fast and convenient option. Beat traffic jams and arrive refreshed, no sweat!

  • Errands & outings: Need to run errands or enjoy some leisure time? E-cycles are a fun and green way to navigate the city.

  • Fitness: E-cycles can be a great way to get exercise. Choose pedal-assist mode for a workout with a boost, or use the throttle for cruising and enjoying the scenery.

4) What benefits will I get with this e-cycle?

E-cyles offer a ton of benefits for your wallet, your health, and the planet!

  • Save money

  • Go green

  • Get fit:

  • Beat traffic

  • Convenience

5) How fast can I go?

E-cycles have different speed limitations depending on the mode you choose:

  • Throttle mode: This mode typically has a legal speed limit of 25 km/h.

  • Pedelec (pedal-assist) mode: In most regions, pedal-assist cuts off at 25 km/h, but your own pedalling effort can still propel you faster.

6) Where can I ride?

E-cycles are incredibly versatile! You can use them for:

  • Commuting: Arrive at work refreshed and ready to go, even after tackling hills.

  • Fitness: Choose a pedal-assist for a calorie-burning workout with a boost, or enjoy a leisurely cruise with the throttle.

  • Errands: Run errands quickly and conveniently without breaking a sweat.

  • Exploring: E-cycles are perfect for exploring your city or nearby trails, allowing you to cover more ground and see new places.

  • Fun outings: Enjoy a fun ride with friends and family, taking advantage of the beautiful outdoors.

7) How do I charge an e-cycle?

Charging your e-bike is easy and convenient!

  • Home Charging: Most e-bikes come with a charger that plugs into a standard household outlet. Simply connect the charger to your bike and the wall socket, and your e-bike will start charging.

  • Flexible Charging: Unlike gas stations, you can charge your e-bike anywhere with a standard outlet, making it a truly versatile option.

**Charging times can vary depending on the battery size and your charger's wattage, but typically takes a few hours for a full charge.

8) Does it require a driving license?

In most regions, you don't need a driver's license to operate an e-cycle.

However, e-bike regulations can vary depending on your location. We recommend checking your local laws to ensure you're familiar with any specific requirements for your area.

9) Does it require any registration?

In most regions, e-cycle doesn't require registration.

However, e-cycle regulations can vary by location. It's always a good idea to check your local laws to confirm any specific registration requirements in your area.

#2 Alentar Electric Cycle

1) How many KMs does it cover in one full charge?

The distance you can travel on a single charge depends on a few factors:

  • Battery capacity: Larger batteries will generally offer a longer range.

  • Riding mode: Pedelec mode uses less battery than throttle mode, so you'll get further with pedal assist.

  • Terrain and rider weight: Hilly terrain and heavier riders will decrease range.

2) How fast can I go?

The speed you can reach on your e-cycle depends on the mode you choose and your local regulations:

  • Throttle mode: This mode typically has a legal speed limit of 25 km/h. In most regions, the motor cuts out at this speed.

  • Pedelec (pedal-assist) mode: Pedelec mode also often has a speed limit of 25 km/h where the motor assistance stops. However, you can still go faster by pedalling harder.

3) What is the cost per km with an Alentar e-cycle?

You can expect to ride your Alentar e-cycle for as little as 7 paise per kilometre!

This is a very economical way to travel, especially compared to the cost of petrol or public transportation.

4) How much power does the motor have?

Our Alentar electric cycle features a 250-watt motor. This motor size is perfect for:

  • Easy commuting and errands: Provides a helpful boost to get you where you need to go without breaking a sweat, especially on moderate inclines.

  • Following traffic flow: Keeps pace with city traffic without exceeding typical speed limits.

  • A comfortable riding experience: Offers a smooth and enjoyable ride.

5) Which battery does it have and what is the Voltage/Ampere hour of the battery?

Our Alentar E-cycle comes equipped with Lithium-ion batteries for long-lasting performance and efficient charging.

  • Battery Voltage: 36 volts (V) is a common standard for e-cycle, offering a good balance of power and range.

  • Battery Capacity: We don't specify the Ampere hour (Ah) capacity here, but it's best to mention it on your product pages with specific models. Ah rating indicates the total amount of energy stored in the battery.

For more information on the specific battery capacity of each Alentar Electric model, please refer to the product specifications on our website or consult with our sales team.

6) How long does it take to fully charge the battery?

Charging time for your Alentar e-bike will depend on the battery capacity (Ah) and the charger you use.

  • Alentar Chargers: We recommend using the original Alentar charger that comes with your e-bike for optimal performance and safety.

  • Charging Times: While specific charging times may vary slightly, here's a general guideline for Alentar e-bikes with common battery capacities:

    • 5.8Ah battery: 3-4 hours

    • 6.4Ah battery: 4-5 hours

    • 11.6Ah battery: 6-7 hours

7) How much does it cost to charge it once fully?

The cost to fully charge your Alentar E-cycle will depend on your local electricity rates and the battery capacity of your e-cycle model.

  • Electricity Rates: The cost per kilowatt-hour (kWh) of electricity varies by location. You can find your electricity rate on your latest electricity bill.

  • Battery Capacity: E-bikes with larger battery capacities (Ah) will consume more electricity to charge fully.

However, to give you an idea, at typical electricity rates, a full charge for your E-Cycle can cost around 0.25 units of electricity. This is a very economical way to power your rides!

8) Is the battery waterproof?

Your Alentar e-cycle battery is water and dust-resistant, meeting IP65 standards.

This means:

  • Water resistance: The battery can withstand rain, splashes, and shallow submersion. [ Important note: Avoid completely submerging the battery or exposing it to high-pressure water jets.]

  • Dust resistance: The battery is protected from dust particles that could interfere with its performance.

While the battery is water-resistant, it's always a good practice to avoid exposing it to excessive moisture whenever possible. For extended rides in wet conditions, we recommend wiping down the battery and bike connections with a dry cloth afterwards.

9) How much weight can it carry?

Alentar ecycles have a weight capacity of 100kg, including the weight of the bike and rider.

This ensures a safe and comfortable ride for most users. It's important not to exceed the weight limit as it can affect the performance, handling, and braking of the e-bike.

If you have any questions about weight capacity or need help choosing the right Alentar e-cycle for your needs, please don't hesitate to contact our sales team.

10) What tyre sizes are available?

Alentar e-cycle comes in a variety of tyre sizes to suit different riding styles and preferences:

  • 26-inch: These tyres are a good choice for riders who prioritize manoeuvrability and shorter riders who may appreciate a lower step-over height.

  • 27.5-inch: This is a popular size that offers a good balance between agility and stability.

  • 29-inch: These larger tyres provide a smoother ride over rough terrain and can be ideal for taller riders.

  • 700c: This size is commonly found on road bikes and some hybrid bikes. It offers a good balance of speed and comfort for paved surfaces.

11) Does pedalling charge the battery?

Alentar e-bikes do not use regenerative braking to charge the battery.

While regenerative braking technology exists, it can have some drawbacks:

  • Limited benefit: Regenerative braking typically recovers a small amount of energy, and may not significantly extend your range.

  • Reduced efficiency: Regenerative systems can add complexity and potentially decrease the overall efficiency of the motor.

Alentar e-cycle prioritizes efficiency and performance. Our motors are specifically designed to deliver optimal power and range while minimizing energy consumption.

#3 Maintenance & Safety

1) Should I be worried about periodic maintenance?

Alentar e-cycle are designed to be low-maintenance and reliable. You can enjoy worry-free rides without the constant need for complex maintenance.

Here's what you can expect:

  • Minimal Maintenance: Compared to traditional petrol-powered vehicles, e-cycles require minimal maintenance. You won't need to worry about oil changes, spark plugs, or complex engine tune-ups.

  • Periodic Checks: For optimal performance and safety, we recommend regular checkups at an authorized Alentar service centre. These checkups can typically be done annually and may include:

    • Checking tyre pressure and brakes

    • Inspecting chain wear and lubrication

    • Ensuring all components are functioning properly

2) Does the battery wear out if kept idle and not charged for some time?

Lithium-ion batteries do degrade over time, regardless of use. This is called calendar life degradation. However, the rate of degradation is slow, and properly storing your battery can help minimize it.

Here are some tips for storing your Alentar E-cycle battery:

  • Partial charge: Store the battery with around 30-50% charge. Avoid storing it completely full or empty.

  • Cool and dry place: Keep the battery in a cool, dry place out of direct sunlight. Extreme temperatures can accelerate degradation.

  • Charge occasionally: If you plan to store your e-cycle for an extended period (months or longer), it's recommended to check and charge the battery every few months to prevent it from dropping below a safe storage voltage.

3) Does the law mandate for helmet while riding?

In India, wearing a helmet is mandatory for all riders of two-wheelers, including e-cycle.

Not only is it the law, but we strongly recommend wearing a helmet for your safety. A helmet can significantly reduce the risk of head injury in the event of an accident.

4) How do I maintain the tyres?

Maintaining your Alentar e-cycle tyres is essential for safety, performance, and comfort. Here's what you can do:

  • Regular Inspections: Get in the habit of checking your tyres before each ride. Look for any signs of damage, such as cuts, cracks, or bulges. Replace worn or damaged tyres promptly.

  • Tire Pressure: Proper tire pressure is crucial. Underinflated tyres can make riding more difficult, reduce efficiency, and increase the risk of flats. Overinflated tyres can provide a harsher ride and be more susceptible to punctures from sharp objects.

  • Find Your PSI: The recommended tyre pressure range for your Alentar e-cycle is typically printed on the sidewall of the tyre. Use a reliable tyre pressure gauge to check and adjust the pressure as needed.

  • Top Up Regularly: Tire pressure naturally decreases over time. We recommend checking and adjusting your tire pressure at least once a week, or more frequently if you're riding daily.

4) How do I maintain the tyres?

Maintaining your Alentar e-cycle tyres is essential for safety, performance, and comfort. Here's what you can do:

  • Regular Inspections: Get in the habit of checking your tyres before each ride. Look for any signs of damage, such as cuts, cracks, or bulges. Replace worn or damaged tyres promptly.

  • Tire Pressure: Proper tire pressure is crucial. Underinflated tyres can make riding more difficult, reduce efficiency, and increase the risk of flats. Overinflated tyres can provide a harsher ride and be more susceptible to punctures from sharp objects.

  • Find Your PSI: The recommended tyre pressure range for your Alentar e-cycle is typically printed on the sidewall of the tyre. Use a reliable tyre pressure gauge to check and adjust the pressure as needed.

  • Top Up Regularly: Tire pressure naturally decreases over time. We recommend checking and adjusting your tire pressure at least once a week, or more frequently if you're riding daily.

5) What schedule should I follow for servicing?

We recommend following a service schedule recommended by a qualified Alentar E-Cycle service centre. They can tailor a plan to your specific riding habits and ensure your e-cycle receives the care it needs to perform at its best.

Here's a general guideline to get you started:

  • Initial Service: It's recommended to get an initial service within the first month of ownership (around 30-40 days). This service can help identify any minor adjustments needed after the break-in period.

  • Regular Maintenance: After the initial service, consult with a service centre to determine a regular maintenance schedule that's right for you. This typically involves checkups at least once a year and may include more frequent inspections depending on your riding habits.

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